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Talk to us. We’re right here.

Tell us what you need and we’ll point you to the fastest way: technical support by ticket, sales on WhatsApp and phone.

+20 100 474 0999
  • Sales: daily, 10 am – 10 pm
  • Technical support: tickets, 24 hours a day

I have a technical issue

Site down or email not working? A ticket reaches the right engineer and you can follow it until it’s solved.

Support 24 hours a day Open a support ticket or search the knowledge base

I want to buy or ask

Not sure which plan fits, or need a quote for your company? Talk to sales directly.

Daily, 10 am – 10 pm or call +20 100 474 0999

Invoice or payment

A question about an invoice, a payment not yet recorded, or changing your payment method.

Ticket to the billing team Open a billing ticket Available payment methods

Partnerships & press

Want to become a partner or reseller, or have a media request?

marketing@egyhosting.com Email the marketing team Partner program

Or send us a message

For anything else. We reply during business hours to the email you enter.

If you’d rather we call you back.

So your message reaches the right team faster.

Our offices

If you’d like to visit, call us first so we can arrange a time.

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Quick questions

How fast do you reply?

Technical tickets are handled 24 hours a day. Sales on WhatsApp and phone daily from 10 am to 10 pm. Form messages are answered by email during business hours.

Where do I open a ticket?

Use “Open a support ticket” above, or from your account under Support.

Can I visit you?

Yes, in Cairo or Luxor during office hours, Saturday to Thursday. Please call first so we can arrange a time.

Is support available in English?

Yes, support is available in Arabic and English, by ticket and phone.